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Issue:
Offline activation of the PowerChute Network Shutdown license failed with the error “Request is tampered, error code: ERROR:22; Non-XML input was encountered where XML input is expected.”
Product:
PowerChute Network Shutdown version 5
Environment:
All supported OS
Cause:
Adding the Activation code incorrectly in Schneider Exchange.
Solution:
See the attached PDF for full instructions.
For instructions on how to activate a license off-line see Schneider Electric FAQ000271561. Or see the attached PowerChute 5.2 VMware Users Guide starting on page 290.
