Couldn't determine unit type based on ModelNum" when using EM4800 configuration tool
Issue
When connecting to EM4*** meters using the EM4800 configuration tool, an error message pops up:
"Couldn't determine unit type based on ModelNum ********-**-**"
Product Line
EM4*** series meters
Environment
Meter configuration
Resolution
Uninstall the current version of EM4800 Configuration Tool that you have installed and reinstall the latest version of the tool.
The latest version of the tool from the following link:
EM4800 Configuration Tool (SEMetershop V1.6.1.1154)
This config tool supports the new Demand feature released with meter firmware revision 1.46
* IMPORTANT NOTICE: This version is NOT measurement Canada Approved.
Released for: Schneider Electric Malaysia
