Issue
A users credentials fail to authenticate in Application Configuration Utility > Application Services Host:
Citect connection unavailable.
Note: Citect runtime must be running to perform this test
Note: Citect Runtime is already running.
Product Line
PowerSCADA Expert 8.1, 8.2, 9.0 (PSE 8.x, 9.x)
Environment
Application Configuration Utility
Cause
A successful connection by the Schneider Electric ApplicationServiceHost service requires a user already defined in the PowerSCADA project, server IP address and a parameter in the INI file. However, testing citect credentials will not work if it's running as a service. In this resolution, the INI parameter is missing.
Resolution
1. In Citect INI file, set [ctAPI] Remote = 1.
2. Shutdown and restart the Runtime (project).
3. Now the test will succeed:
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Released for: Schneider Electric Malaysia
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