Our Brands

0 item count of documents is
Impact-Company-Logo-English Black-01-177x54
My Products Item count in basket is 0 My Documents Item count in basket is 0
Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Support
Search FAQs
FA341569
How can we help you today?
PM5320 and PM5340 meter not communicating
Issue
PM5320 and PM5340 meter not communicating. The Meter doesn't communicate with Modscan tool or ION Setup.


Product Line
PM5320
PM5340

Environment
Ethernet Communications

Resolution
As per Modbus TCP/IP standards unit id for standalone meter will be 255.  The unit id of PM5320 and PM5340 meter is 255 and it cannot be changed.

Note: The Slave Id of PM5320 and PM5340 cannot be changed.

Released for: Schneider Electric Malaysia
Explore more
Range:
PM5000 series
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
PM5000 series

Need help?

  • Start here!

    Find answers now. Search for a solution on your own, or connect with one of our experts.

  • Contact Support

    Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of Schneider Electric's communications and to improve them. For more details, please read our Privacy Policy.
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings