Issue:
The HMIPSP series of Magelis IPC is randomly freezing. The touch screen is unresponsive after a few minutes of operation.
Product Line:
Magelis HMIPSP series
Resolution:
It is possible that there are some units of HMIPSP that can randomly freeze. The most common cause for this freeze is a setting in the BIOS. It is called the CPU C-States and can be found under "Advanced Tab" and "CPU Configuration" in the BIOS.
If we deactivate this setting, the freezes will stop.
The HMIPSP series of Magelis IPC is randomly freezing. The touch screen is unresponsive after a few minutes of operation.
Product Line:
Magelis HMIPSP series
Resolution:
It is possible that there are some units of HMIPSP that can randomly freeze. The most common cause for this freeze is a setting in the BIOS. It is called the CPU C-States and can be found under "Advanced Tab" and "CPU Configuration" in the BIOS.
If we deactivate this setting, the freezes will stop.
Released for: Schneider Electric Malaysia
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