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Upgrading an ION meter via ION over Modbus with ION meter as Modbus gateway fails

Issue
Unable to upgrade ION meter using ION over Modbus when an ION9000 or PM8000 or ION7400 meter is the Modbus gateway device

Product
ION9000
PM8000
ION7400

Environment
ION9000, PM8000, ION7400 is configured as Modbus gateway with ION meter downstream using ION over Modbus

Resolution
Workaround options at this time
A) Connect directly to the meter, ideally via Ethernet port
B) Use a different gateway device such as PAS, Com'X or EGX. Do not recommend upgrading meter firmware via serial connection when using ION over Modbus.

Released for: Schneider Electric Malaysia
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Range:
PM8000 series
ION7400
ION9000
Users group

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Range:
PM8000 series
ION7400
ION9000

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