Product line:
Galaxy VS
Cause:
UPS report needed to troubleshoot UPS alarms properly prior to dispatch
Resolution:
See steps below on how to retrieve UPS report/logs.
1. Select Maintenance > UPS report.
2. Open the front panel.
3. Insert your USB device in the USB port on the UPS.
4. Tap Export.
NOTE: Do not remove the USB device until the export process has
finished.
5. Send the UPS report to Schneider Electric customer support.
MOP attached
Galaxy VS
Cause:
UPS report needed to troubleshoot UPS alarms properly prior to dispatch
Resolution:
See steps below on how to retrieve UPS report/logs.
1. Select Maintenance > UPS report.
2. Open the front panel.
3. Insert your USB device in the USB port on the UPS.
4. Tap Export.
NOTE: Do not remove the USB device until the export process has
finished.
5. Send the UPS report to Schneider Electric customer support.
MOP attached
Released for: Schneider Electric Malaysia
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
