Issue:
Lost the root password to the PowerChute Network Shutdown Virtual Appliance (VM)
Product:
PowerChute Network Shutdown versions 4.4.2, 4.4.3, 4.5, 5.x
NOTE: Beginning with PCNS 5.2, the VM root password must contain upper- and lower-case letters, at least one number, and special character.
Environment:
VMware ESXi 6.7, 7.0.x, and 8.0.x
vCenter Server 6.7, 7.0.x, and 8.0.x
Cause:
Lost the root password for the AlmaLinux PowerChute Virtual Appliance (VM)
Solution:
Please review the attached PDF "Steps to reset root password on the PowerChute Virtual Appliance."
NOTE: For assistance resetting the PowerChute web UI, see Schneider Electric FAQ FA159758 Video: How to reset the PowerChute Network Shutdown web UI password, username, and authentication phrase.
Released for: Schneider Electric Malaysia
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