The goal of this article is to explain an issue encountered on Ecostruxure Augmented Operator Advisor during a project builder backup attempt.
This article is applicable to Ecostruxure Augmented Operator Advisor builder
The error message displayed is :
This message may occur when some file names use double-byte characters (Chinese, Japanese or Russian languages).
Double-byte characters may exceed the maximum name length and raise this error message.
Schneider Electric recommends avoiding double-byte characters.
Released for: Schneider Electric Malaysia
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