1. Issue :
Unable to start up Control Expert V15.3 as the login dialog box will not disappear despite entering the correct username and password
2. Product Line :
Control Expert 15.3
3. Environment
All supported Windows OS
4. Resolution
Run Windows Computer Management (Win+R then type 'compmgmt.msc') as a user with Administrator rights. Navigate to ‘System Tools’ -> ‘Local Users and Groups’-> 'Users ->‘SecurityAdmin’, then ensure that the 'Password never expires' checkbox is checked.“
Released for: Schneider Electric Malaysia
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