MGE; Why my NMC (Network Management Card) stops logging new measurement information and new events?

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Issue:

MGE; Why my NMC (Network Management Card) stops logging new measurement information and new events?

Product line:

66074 / 34003640SE MGE NMC

Environment:

All Product models, all serial numbers

Cause:

Limited onboard memory

Resolution:

Reset communications (ensure you check the box “Keep TCP/IP parameters”)

Note: the password to reset is "MGEUPS" in caps.

Save current measurements logs and then delete wait a few seconds and new/ current logs will generate. See the first jpg image for information of where and what to clear.

Note: measurements & logs both need to be saved / cleared.

See the 2^nd jpg image for where to reset the communications and keep TCP/IP option.

MGE measurements page

Depending on the frequency of events or data entry it may be a good idea to periodically save the files and then delete to prevent issue from recurring.

Released for:Schneider Electric Nigeria

Published on:27/09/2012Last Modified on:15/11/2024

MGE; Why my NMC (Network Management Card) stops logging new measurement information and new events?

Issue:

MGE; Why my NMC (Network Management Card) stops logging new measurement information and new events?

Product line:

66074 / 34003640SE MGE NMC

Environment:

All Product models, all serial numbers

Cause:

Limited onboard memory

Resolution:

Reset communications (ensure you check the box “Keep TCP/IP parameters”)

Note: the password to reset is "MGEUPS" in caps.

See the 2^nd jpg image for where to reset the communications and keep TCP/IP option.

MGE measurements page

Depending on the frequency of events or data entry it may be a good idea to periodically save the files and then delete to prevent issue from recurring.