Search FAQs
Can Webreach access information on a mapped drive?
Short answer: No
Explanation:
To display the network diagram, Webreach needs to poll out some information from the ud folder, located on the IIS server (usually the ION Primary server, but it can be different - see "Deployment of the Web Reach Web Application on a Separate Host from the Primary Server").
In some case, it might be convenient to access the server using a mapped drive instead of the full computer access path on the network.
For example using "Y:" instead of "\\<computer_name>\ION_Ent\". The location "Y:" points directly to the IONEnterprise shared folder on the server. This could be convenient for example to setup a disaster recovery plan.
However, this function is not working. Webreach cannot access the diagram located under "Y:"
Error reads:
- The diagram does not exist, or you do not have permission to access it
The address bar contains the mapped drive location "Y:" which causes the problem.
The fact that we cannot use mapped drives with Webreach is actually a limitation of the IIS. Microsoft gives a really good explanation:
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Last Revised: November 14, 2007
Applies To: ION Enterprise
Public
All content © 1992-2007 Schneider Electric
Legacy KB System (APS) Data: RESL189198 V1.0, Originally authored by KBAdPM on 11/15/2007, Last Edited by KBAdPM on 11/15/2007
Related ranges: ION Enterprise V5.6, ION Enterprise V5.5