{}

Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
How can we help you today?
Why is the refresh tags section of ENM 8.3.1 not populating the tags or the alarms are not coming in?
Issue
Alarms are not coming into ENM or the Refresh Tags will not show the PME OPC server in the refresh tags

Product Line
Event Notification Module 8.3.1

Environment
Power Monitoring Expert 8.1 or Power Scada Expert 8.1

Cause
There was an issue with the new alarm proxy interfacing properly with the Event Notification Module

Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).


The ENM Patch below will upgrade ENM 8.3.1 to 8.3.2, which will resolve the issue. This patch only applies to ENM 8.3.1 and PME 8.1.

Schneider Electric Nigeria

Attachment(s)
PME8.1_Hotfix_ENM 8.3.2.zip [17.17 KB]
Why is the refresh tags section of ENM 8.3.1 not populating the tags or the alarms are not coming in?
Issue
Alarms are not coming into ENM or the Refresh Tags will not show the PME OPC server in the refresh tags

Product Line
Event Notification Module 8.3.1

Environment
Power Monitoring Expert 8.1 or Power Scada Expert 8.1

Cause
There was an issue with the new alarm proxy interfacing properly with the Event Notification Module

Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).


The ENM Patch below will upgrade ENM 8.3.1 to 8.3.2, which will resolve the issue. This patch only applies to ENM 8.3.1 and PME 8.1. 

Schneider Electric Nigeria

Attachment(s)
PME8.1_Hotfix_ENM 8.3.2.zip [17.17 KB]
Explore more
Range:
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
Explore more
Range:
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.