How can we help you today?

How to perform an Auto-Diagnostics Test on an ATV61 or ATV71 Drive?

Resolution:
The ATV61/ATV71 drives include a built-in diagnostics feature that allows you to test internal components, such as IGBTs and thyristors. This is useful when troubleshooting issues like short circuit faults or verifying the health of the drive.

Run the auto-diagnostics test if you experience:

  • Short circuit faults
  • Suspected internal component failure
  • Unexplained drive behavior

1.- Access the Diagnostics Menu

  • Navigate to: Menu 1.10 – DIAGNOSTICS

Navigation to Menu 1.10- Diagnostics
2.- Select Test Procedures

  • Choose “Test Procedures” from the menu
  • Select the specific test you want to run

3.- Start the Test

  • A warning message will appear
  • Press and hold the ENT (Enter) key for 2 seconds to begin


Navigation to select procedure and start the test.
4.- Understanding Test Results

For each IGBT tested, results are displayed on two lines:

  • Line 1: Indicates if a short circuit is detected
  • Line 2: Indicates if the component is open (no continuity)

Technical note:
The [TEST THYRISTORS] option is only available for:

  • ATV61 drives ≥ 18.5 kW (M3 and N4 ranges)
  • All ATV61...Y models

Extended test results (Thyristors 4–12 and IGBTs 1B–6B) are only available for:

  • ATV61EC90N4 to M14N4
  • ATV61EM15Y to M24Y

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Nigeria

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings