Explore how AI and machine learning can help you improve asset performance, risk management, business operations efficiency, and uptime. With our expert support from the Connected Services Hub, you can enhance predictive analytics, increase the efficiency of electrical distribution assets, power management systems, and critical power and cooling assets.

Our highly skilled remote experts team from the Connected Services Hub supports your operation and takes care of electrical distribution assets, critical power, and cooling and power distribution systems. We proactively monitor, diagnose, analyse, remotely troubleshoot and advise, through advanced analytics and AI.
Discover our digital-enabled services plans
EcoStruxure Service Plan
Leverage the power of the EcoStruxure platform combined with remote and on-site consultancy, condition-based maintenance, and predictive analytics for your industry.
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Benefits of Digital Services
- Predictive Maintenance: Uses AI to foresee and fix equipment faults before they cause sudden downtime.
- Remote Monitoring: Tracks your critical infrastructure in real time from anywhere for complete operational control.
- Optimized Efficiency: Streamlines energy consumption and lowers utility costs.
What you get with our digital-enabled services plans
System approach and deep expertise
Continuous improvements and innovations
Data-driven insights
People empowerment
Discover predictive analytics powering digital-enabled services plans
Your trusted advisor with solutions cross the building life cycle, designed to take away the burdens of building management, and keep things running smoothly so you can focus on the bigger picture.
Leverage the power of our digital services for better decision-making and solve challenges that can affect your business operations' uptime and efficiency.
Reinforcing electrical uptime
We help you increase the uptime of your electrical distribution by monitoring their health and criticality through the Asset Health Index.
Reducing electrical fire events
Fire events pose a risk to business and people's safety. Decrease probability of equipment’s fire event risk with thermal monitoring and Electrical Fire Index.
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Moving to condition-based maintenance
We monitor the condition of your equipment (stress, wear and ageing) to minimise on-site activities and related planned downtime costs with our Maintenance Index.
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Monitoring partial discharge in switchgear
We can monitor an earlier degradation of your medium voltage switchgear in 3 types of partial discharge: corona, surface, and internal.
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Discover how our digital services can help optimise data quality and power management while bringing efficiency, reliability, and sustainability into your operations.
Build trusted data quality with analytics
Find and prioritise data quality issues. Recommend how to fix them with regular system checks on data integrity required by ISO 5001.
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Improve electrical health of your power systems
Prioritise potential power quality issues and get recommendations on optimising system performance through corrective or mitigation actions.
Get the sample reportManage system alarms with our advanced analytics
Follow ISA-18.2 to identify excessive alarm conditions and recommended actions. Leverage the alarm health service to reduce the number of alarms.
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Your critical applications, whether it’s a UPS system or data centre infrastructure, require the best support to keep your operations running. Unlock the potential of your connected assets with our innovative analytics.
Shift to condition-based maintenance
We monitor the condition of your equipment (stress, wear and ageing) to minimise on-site activities and related planned downtime costs with our Maintenance Index.
Read the white paper
Gain insights to enhance your digital capabilities
RSA
EcoStruxure™ IT provides the RSA data centre with reliability to support job growth in their local economy.
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What are digital services?
Digital services are all digital technologies, solutions, and platforms companies use to deliver a wide range of services for business and commercial needs. These services include a number of offerings like cloud computing, cybersecurity, predictive analytics, digital transformation consulting, and IoT solutions. Digital services aim to streamline operations and enhance efficiency by driving innovation using digital technologies. Focusing on the transition to a more agile and data-driven operation with the use of condition-based maintenance services as well as emerging technologies enables a rapid increase in productivity. This translates into creating new business models that organisations use to gain insights from data, deliver enhanced experiences, and further optimise the process.
What is condition-based maintenance?
Condition-based maintenance is a strategy that focuses on monitoring the actual condition of equipment to determine the best time for maintenance. It is a part of our digital services offer which facilitates the process of digitalisation and brings numerous operational benefits. Without a fixed schedule, it is possible to identify potential issues and trigger all the necessary activities. This leads to reduced downtime, minimised likelihood of unexpected failures, and the optimisation of maintenance resources.
How can our digital services help your digitalisation journey?
Our digital services encompass AI and machine learning, remote monitoring, predictive maintenance, asset performance management, electrical and power distribution, data centre monitoring, and many other solutions that significantly increase the value of businesses. These digital services also include EcoCare membership and EcoStruxure Service Plan, which are key elements of the digitalisation journey to further improve operational efficiency and reduce downtime.
What is the EcoStruxure Service Plan?
The EcoStruxure Service Plan is a tailored service contract that combines the EcoStruxure IoT platform with remote expert consultancy and on-site maintenance. It shifts asset care from standard schedules to data-driven, condition-based maintenance to maximize uptime and reduce operational costs.
What is predictive analytics and how does it improve uptime?
Predictive analytics uses machine learning, historical data, and AI-based algorithms to evaluate system stress and track operational health. By flagging asset degradation and early fault patterns, it lets teams act proactively before a sudden equipment failure triggers downtime.
How do Schneider Electric's digital services reduce downtime?
Our digital services deploy connected sensors and IoT devices to provide continuous remote monitoring and real-time infrastructure insight. Combined with predictive maintenance planning, these systems mitigate electrical failure risks up to 75%, avoiding costly emergency breakdowns.
Which industries benefit from Schneider Electric's digital services?
These digital services deliver massive value across building management, data centers, industrial automation, and electrical distribution. Sectors relying heavily on critical assets like UPS systems, transformers, and automated machinery benefit most from the continuous monitoring.


