Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
ION Meters: DST settings cannot go beyond 03:14:07 UTC on January 19th, 2038

Issue
Need to program the daylight-saving timing but cannot go beyond January 19, 2038.

Product Line
ION meters

Environment
ION Setup v3.0

Cause
The problem related to the year 2038 and is caused by ION Setups ability to represent time in many digital systems as the number of seconds passed since January 1st, 1970, and storing it as a signed 32-bit binary integer. Such implementations cannot encode times after 03:14:07 UTC on January 19th, 2038. Therefore, a problem will arise while configuring DST schedule for the ION meters with the start year 2019 and end year 2038, the user will not be able to set the start and end dates beyond 03:14:07 UTC on January 19th, 2038.

Resolution
As of now, the only solution is to use an updated version of ION Setup software. The latest version of ION Setup can be downloaded from the following link FA212816

Once the user has the latest ION Setup installed, it will allow configuring DST schedule for ION meters beyond 03:14:07 UTC on January 19th, 2038.

  1. Go to Setup Assistant-->Clock Settings-->Timezone (click edit)--> Check "Update daylight saving dates starting" and select 2019, click OK
  2. Now check the DST settings tab for schedule. Schedule now starts from 2019 and ends in 2038
  3. If there are no overlaps user will be able to save changes else check for overlaps in the schedule
  4. Once overlaps are removed/edited, changes can be saved successfully

Time Setting

Schneider Electric Netherlands

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Products Documentation
  • Software Downloads
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings