failure report

This support presents the Failure report form. It has to be used to describe precisely and in full any malfunction observed on a MDE product. A failure report must systematically accompany: - products returned for repair. - products returned for standard exchange. - products returned for expert appraisal to simplify the diagnosis and to provide you with a better service. We advise to use the failure report to tell us about any malfunctions observed on MDE products even if not returned. By providing us with this information, you are contributing towards the ongoing improvement of the quality of our products.