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Does my Smart-UPS have "Hot Swap" batteries?

Issue: Does my Smart-UPS have "Hot Swap" batteries? Product Line: Smart-UPS Environment: All Smart-UPS models, with user replaceable batteries, All Serial Numbers This includes all models...

What does the P N A mean on Stat section of my Network Management Card via...

Issue What does the P N A mean on Stat section of my Network Management Card via the control console? Product Line Network Management Card 1 - AP9617, AP9618, AP9619 Devices with an embedded Network...

What is the expected life of my APC UPS VRLA battery?

Issue: What is the expected life of my APC UPS VRLA Battery? Product Line: All UPS Models Environment: All Three Phase and Single Phase UPS Models Cause / Resolution: Most APC batteries should last...

What is the difference between rigid and flexible cable on Acti9 iC60,...

Flexible vs. Rigid Wires: The Key Differences. Comparing Flexible vs. Rigid wire involves exploring the advantages and disadvantages of the two very different types of wire. A comparison narrows down...

Ways to format an APC by Schneider Electric Network Management Card (NMC 2...

Issue: What are the ways to format or reset an APC by Schneider Electric Network Management Card (NMC) back to defaults or factory settings? Product Line: NMC2 and NMC3 (AP9630, 31, 35 - AP9640, 41,...

How does the Smart-UPS Self-Test function work?

Issue: Operation of Smart-UPS Self Test Product Line: Smart-UPS, Smart-UPS Online Environment: All models, All Serial Numbers Cause: All Smart-UPS products feature automatic true load self tests....

What do the LED's on my Network Management Card mean?

Issue The status and link LEDs (found on the left and right side of the ethernet port) on a Network Management Card give information on the current status of the NMC Product Line Network Management...

The use of non computer type loads with a UPS, specific to Back-UPS,...

Issue: The use of non computer type loads with a UPS , specific to Back-UPS, Smart-UPS SC. Product Line: Back-UPS, Back-UPS Pro, Smart-UPS SC Environment: N/A Cause: APC's Back-UPS and Smart-UPS...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge
What is the difference between in-sync and in-phase?

There is often confusion between the in-phase and the In-sync features of ASCO transfer switches. It is important to understand the difference between these features especially during the process of...

Voltage, Current and Resistance Explained

Issue: How do I remember the relationship of voltage, current and resistance in an electrical system? Environment: N/A Solution: Voltage (unit of measurement - volt) is like the water pressure in the...

What is an Electrical "Ground Loop" - How does it affect my equipment?

Issue: What is an electrical "ground loop" and how does it affect my equipment? Environment: Ground loops can occur in any situation where multiple electrical devices are interconnected,...

What is Power Factor Correction (PFC) - Does it help conserve energy?

Issue: What is Power Factor Correction (PFC) - Does it help conserve energy? Answer: Explanation 1: Power Factor Correction (PFC) doesn't directly reduce the overall electric consumption of a...

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