Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
How do I update the “Date of last Battery Replacement” seen in NMC card GUI?
Issue:
How do I update the “Date of last Battery Replacement” seen in NMC card GUI?

Product line:

Smart-UPS VT, Galaxy 3500, Symmetra PX1

Environment:
All models, all serial numbers

Cause:
The system does not automatically update battery age / replacement information, it must be manually changed whenever all of the batteries are replaced.

Resolution:

Log into the NMC web interface click on the UPS tab then under the Configuration section is the option for General, select General and you will see the options for “last battery replacement”
1

And

2

Update when all batteries have been replaced.
Note, This only applies to units running FW 5x or lower

Schneider Electric Philippines

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Start here!

    Find answers now. Search for a solution on your own, or connect with one of our experts.

  • Contact Support

    Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales inquiry online and an expert will connect with you.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings