Issue:
What Drives can transfer a program file from Multi-Loader without it being powered up?
Product Line:
VW3A8121 Multiloader tool
Resolution:
ATV12, ATV32, and ATV320 drives will accept a file transfer from the VW3A8121 Multi-Loader while the VFD is unpowered, still in the box.
The ATS22, ATS48, ATV212, ATV61 and ATV71 all have to be powered up before the Multi-Loader can transfer the program file.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Philippines
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