How to reset the password of the FlexNet Publisher back to default

Issue
The FlexNet Publisher (FNP) is a web interface hosted on the PME server for configuring licensing components.

The URL is https://schneider-electric.flexnetoperations.com/

The default username and password for FlexNet Publisher (FNP) is admin/admin.

If the password is changed to something else, the default admin/admin combination will not work.

Product Line
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
NOTE: Does NOT apply to PME 9.0 and greater

Environment
FlexNet Publisher

Cause
The default password has been changed (admin is the default password).

Resolution

*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).

Following the procedure below, the password of the FlexNet Publisher can be reset to its default: "admin" (without the quotation mark).

1. Navigate to:
   On Power Monitoring Expert 7.2.x:
   C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\Floating License Manager\FLEXnet Publisher License Server Manager\conf
   
   On Power Monitoring Expert 8.x
   C:\ProgramData\Schneider Electric\Floating License Manager\FLEXnet Publisher License Server Manager\conf
   
2. Open the 'server.xml' in Notepad or any suitable XML editor.
   
3. Search for: lastName="Administrator"
   
4. Replace the contents of the password field as shown below:
   id="admin" lastName="Administrator" password="(ENC-01)AxlKxBaCLbp4iPFsjJ6eOFtE+qoJWH8ThHIKN9DgdEgILS9j" passwordExpired="false"
   
   For example if you want to change the password back to admin, here is what the line would look like:
   id="admin" lastName="Administrator" password="admin" passwordExpired="false"
   
5. Restart the "lmadminSchneider" service from 'Services'.
   
6. Login to the Flexnet Publisher by navigating to https://schneider-electric.flexnetoperations.com/ and clicking on 'Administration'. Use the following credentials to sign in if the password was changed to "admin" on step 4:
   Username: admin
   password: admin
   
   Note: The username is always "admin."

Released for: Schneider Electric Philippines