How can we help you today?

Why is SoMove version 2.x not recognizing any of the AC Drives or Soft Starters?

Issue:
Why is SoMove version 2.0 not recognizing  any of the AC Drives or Soft starters?

Product Line:
All

Environment:
All

Cause:
The drives and soft starter DTMs are not loaded.

Resolution:
Unless you installed SoMove 2.0 or higher as an upgrade to SoMove Lite you must load the AC Drive DTM and Soft start DTM files separately.  You must also register SoMove after you install it.

You can find the SoMove version 2.0 and the DTM files to install at this link

http://www.schneider-electric.com/products/ww/en/5100-software/5105-configuration-software/2714-somove/

To download the SoMove software follow the below procedure:
1 - In area "Product information", click on Documents & Downloads.
2 - In Group of Document Type", click on "Software/Firmware".
3 - Click on "SoMove Lite".

Schneider Electric Philippines

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings