Issue:
ATS22 is not coming up to speed.
Product Line:
Altistart ATS22
Resolution:
You will need to confirm the 3 digit fault code that comes up on the display when the soft starter shuts down. The attached BBV51330 document will assist in programming and troubleshooting.
Some things to check would be the current limit setting, Max starting time, ACC time and motor thermal setting as a start.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Philippines
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