Issue:
The latest release of Chrome from Google (version 40.0.2214.91 m) blocks all plug-ins by default
Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Environment:
Chrome 40+
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.0
Power Monitoring Expert Software Web Applications
Cause:
The Web Applications in PME require a Silverlight plug-in which is blocked by default by this release of Chrome.
Resolution:
The following will be displayed when a user navigates to the PME Web Applications in this new version of Chrome:
To get the web page to load properly, you'll need to allow the Silverlight plug-in to run. To do so, you can click on the little "puzzle piece" with the red X on it that appears in the address bar. From there, you'll see an option to always allow plug-ins, as in the screenshot below:
To get the web page to load properly, the user need to allow the Silverlight plug-in to run. To do so, you can click on the little "puzzle piece" with the red X on it that appears in the address bar. From there, you'll see an option to always allow plug-ins, as in the screenshot below:
If you're still experiencing issues with Source and Measurement selector in the Reports tab after you're logged in, please follow the workaround provided in FA235076.
The latest release of Chrome from Google (version 40.0.2214.91 m) blocks all plug-ins by default
Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Environment:
Chrome 40+
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.0
Power Monitoring Expert Software Web Applications
Cause:
The Web Applications in PME require a Silverlight plug-in which is blocked by default by this release of Chrome.
Resolution:
The following will be displayed when a user navigates to the PME Web Applications in this new version of Chrome:
To get the web page to load properly, you'll need to allow the Silverlight plug-in to run. To do so, you can click on the little "puzzle piece" with the red X on it that appears in the address bar. From there, you'll see an option to always allow plug-ins, as in the screenshot below:
To get the web page to load properly, the user need to allow the Silverlight plug-in to run. To do so, you can click on the little "puzzle piece" with the red X on it that appears in the address bar. From there, you'll see an option to always allow plug-ins, as in the screenshot below:
If you're still experiencing issues with Source and Measurement selector in the Reports tab after you're logged in, please follow the workaround provided in FA235076.
Released for: Schneider Electric Philippines
Need help?
Start here!
Find answers now. Search for a solution on your own, or connect with one of our experts.
Contact Support
Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Search FAQs
Search topic-related frequently asked questions to find answers you need.
Contact Sales
Start your sales inquiry online and an expert will connect with you.
