Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
ION_Network database doesn’t upgrade throwing an “Insufficient Disk Space” error

Issue:

During a Side‑by‑Side (SBS) upgrade, the ION_Network database upgrade may stop immediately with:

“Insufficient disk space”

This can occur even when the server has plenty of free space.

Product Line:

Power Monitoring Expert 9.0

Power Monitoring Expert 2020

Power Monitoring Expert 2021

Power Monitoring Expert 2022

Power Monitoring Expert 2023

Power Monitoring Expert 2024

Environment:

PME Upgrade

Cause:

The failure is triggered by one of the following conditions:

  1. Actual disk or tempdb space limitations
    SQL Server requires significant temporary working space during schema transitions. If the drive hosting ION_Network or tempdb is constrained, the upgrade will terminate with this message.

  2. Unexpected objects in ION_Network
    SBS upgrades require a clean database schema.
    If the database contains leftover or custom objects, the upgrade validator fails immediately.
    A known example is the presence of an unexpected table, such as:

    ION_Network.dbo.SchedulerTick
    

Resolution:

Warning: Irreparable database damage can occur. Only users familiar with SQL Server Management Studio should perform this procedure.
  1. Verify and increase disk space
    Ensure sufficient free space on the disks containing:

    • ION_Network.mdf / .ldf
    • tempdb.mdf / .ldf
  2. Remove invalid SchedulerTick table (if present)
    Delete the unexpected table using SQL Server Management Studio and run this:

    DROP TABLE [ION_Network].[dbo].[SchedulerTick];

Then re-run the upgrade.

Recommendation:

If you are using an older version of PME, consider upgrading to the latest version for improved protocol support and security. For assistance with integration or upgrades, contact Schneider Electric Technical Support at: pmo-psup@se.com

Support details

Schneider Electric Philippines

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings