ENM is not receiving PowerSCADA Expert alarms (PSE 8.x)
Product Line
Event Notification Module 8.3 (ENM 8.3)
PowerScada Expert 8.x (PSE 8.x)
Environment
Monitoring and Diagnostics in ENM
Cause
The server IP address has changed. The change was also applied in Project Editor > Servers > Network Addresses.
Resolution
In a previous instance, the issue was found to be within the Application Configuration Utility. The Application Services Host was referencing the existing IP address. Update the existing IP address in Application Services Host > Citect Data Platform > Citect I/O Server Address to correct the issue. This will allow Application Services Host to connect to CTAPI on the correct IP Address.
Released for: Schneider Electric Philippines
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.