PM5560 that has stopped logging kWH on firmware 1.003
Product Line
PM5560
Environment
Logging
Resolution
This is an issue in the 1.x.xxx version of PM5500 firmware which was causing a File Status error condition and issue of occasional missing records in the data log. The device driver stops downloading on-board data logs after some time (approximately 2 months if the data logging interval is 15 minutes)
These issues have been fixed in FW V2.0.1. See Video: PowerLogic PM5500 - Upgrade Procedure for Firmware using FTP
PM5560
Environment
Logging
Resolution
This is an issue in the 1.x.xxx version of PM5500 firmware which was causing a File Status error condition and issue of occasional missing records in the data log. The device driver stops downloading on-board data logs after some time (approximately 2 months if the data logging interval is 15 minutes)
These issues have been fixed in FW V2.0.1. See Video: PowerLogic PM5500 - Upgrade Procedure for Firmware using FTP
Released for: Schneider Electric Philippines
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