Issue:
PowerChute Network Shutdown fails to Turn the UPS off when the Network Management Card AP9617, AP9618, or AP9619 are configured for HTTPS.
Product Line:
PowerChute Network Shutdown versions 3.1, 4.x
with Network Management Cards: AP9617, AP9618, AP9619
Environment:
Supported operating systems for the relevant PowerChute Network Shutdown versions in the Product Line above.
Cause:
An SSL handshake error occurs when Java 7 and 8 is installed on the system and PowerChute attempts to communicate with an AP9617, AP9618, AP9619.
Solution:
To correct the issue change the communication protocol between the NMC and PowerChute to HTTP.
NOTE: There is no HTTPS solution with PowerChute Network Shutdown versions 3.1 and 4.x with NMCs AP9617, AP9618, and AP9619.
PowerChute Network Shutdown fails to Turn the UPS off when the Network Management Card AP9617, AP9618, or AP9619 are configured for HTTPS.
Product Line:
PowerChute Network Shutdown versions 3.1, 4.x
with Network Management Cards: AP9617, AP9618, AP9619
Environment:
Supported operating systems for the relevant PowerChute Network Shutdown versions in the Product Line above.
Cause:
An SSL handshake error occurs when Java 7 and 8 is installed on the system and PowerChute attempts to communicate with an AP9617, AP9618, AP9619.
Solution:
To correct the issue change the communication protocol between the NMC and PowerChute to HTTP.
NOTE: There is no HTTPS solution with PowerChute Network Shutdown versions 3.1 and 4.x with NMCs AP9617, AP9618, and AP9619.
Released for: Schneider Electric Philippines
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.
