Vijeo Designer v6.2 crashed with a Unhandled Exception Error when launched within Somachine v4.2 with Windows 10 Pro. How to resolve the issue?
Issue:
Vijeo Designer v6.2 crashed with a Unhandled Exception Error when launched within Somachine v4.2 with Windows 10 Pro. How to resolve the issue?
Product Line:
Vijeo Designer, Somachine v4.2, Windows 10, Unhandled Exception Error
Resolution:
If you are getting the following errors in the log file:
[2017-08-10 07:39:05:7138] CM: OnAssemblyResolve: Failed to load assembly 'SchneiderElectric.Central.Gui.Common.Items' (main assembly failed to load)
[2017-08-10 07:39:08:4222] CM: OnAssemblyResolve: Failed to load assembly 'DocExport, Version=3.5.6.0, Culture=neutral, PublicKeyToken=null' (redirecting into the Common folder was not successful)
[2017-08-10 07:39:12:281] CM: OnAssemblyResolve: Failed to load assembly 'SchneiderElectric.Central.Common.XmlSerializers, Version=1.55.14.0, Culture=neutral, PublicKeyToken=null' (redirecting into the Common folder was not successful)
[2017-08-10 07:39:12:2815] CM: OnAssemblyResolve: Failed to load assembly 'SchneiderElectric.Central.Common.XmlSerializers' (main assembly failed to load)
[2017-08-10 07:39:12:6181] CM: OnAssemblyResolve: Failed to load assembly 'SchneiderElectric.Central.Gui.Resources.resources, Version=1.55.14.0, Culture=en-US, PublicKeyToken=null' (matching main assembly not found)
[2017-08-10 07:39:12:6206] CM: OnAssemblyResolve: Failed to load assembly 'SchneiderElectric.Central.Gui.Resources.resources, Version=1.55.14.0, Culture=en-US, PublicKeyToken=null' (matching main assembly not found)
If the error in the log file has to do with loading the SoMachine PlugIns components (as above).
Delete the cache files *.cache which can be found under folder "C:\ProgramData\AP\PlugInCaches", and afterward start SoMachine and retest.
Keep in mind that the folder C:\ProgramData is a hidden folder so you will not see, by default setting inside the windows explorer
If the problem still exist, please contact Schneider Electric Technical Support and open a ticket.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Philippines
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