The command prompt window that appears during the installation of Control Expert 14 is locked up.
Issue
If you move the mouse pointer away from the DOS command prompt window that appears during the installation of Control Expert,
the install could appear to be locked up.
Product line
Control Expert 14
Environment
Windows 7, Windows 8, Windows 10
Resolution
The DOS command prompt window that appears during the installation of 'Control Expert' is the result of an installation script that
is used to install the Unity components. It shows the installation activity of the Unity components. The displayed activity will stop
if you move the mouse pointer away from the command prompt window and the install will stop. When this happens, the Unity
installation may appear as hung up.
The reason this occurs is due to the command prompt window losing focus with the mouse pointer. This is a normal behavior for the
the command prompt window.
To resolve the issue and continue with the installation, click on the command prompt window and hit the Enter key to regain focus in the window.
If you move the mouse pointer away from the DOS command prompt window that appears during the installation of Control Expert,
the install could appear to be locked up.
Product line
Control Expert 14
Environment
Windows 7, Windows 8, Windows 10
Resolution
The DOS command prompt window that appears during the installation of 'Control Expert' is the result of an installation script that
is used to install the Unity components. It shows the installation activity of the Unity components. The displayed activity will stop
if you move the mouse pointer away from the command prompt window and the install will stop. When this happens, the Unity
installation may appear as hung up.
The reason this occurs is due to the command prompt window losing focus with the mouse pointer. This is a normal behavior for the
the command prompt window.
To resolve the issue and continue with the installation, click on the command prompt window and hit the Enter key to regain focus in the window.
Released for: Schneider Electric Philippines
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.