{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
What to check if the touch screen of an HMIG5U/HMIG5U2 is not responding.
Issue:
What to check if the touch screen of an HMIG5U/HMIG5U2 is not responding.

Product Line:
HMIG5U, HMIG5U2, iPC

Resolution:
If the touch screen of your HMIG5U or HMG5U2 is not responding to your touch, plug in a keyboard and mouse and navigate to the Windows Services settings by typing "services" in the Start Menu.

Upon opening the Windows Component Services dialog, click on "Service (Local)" and find the "TabletPCInputService" service. Ensure that this service is setup to run Automatically and is currently running.

If the service is somehow turned off, deactivate the EWF (Enhanced Write Filter), and then set the service to run Automatically.

Reboot Windows (from the start menu) and confirm if the touch screen now works.

Schneider Electric Philippines

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: