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What could be the reason that USB connection is not working on M340 ?
Issue

When the USB cable is connected on M340 with a PC, it could happened that the driver is well set like on the picture below :

USB driver
However, in driver manager you cannot see the IP address set 90.0.0.1 and 90.0.0.2 as below
driver manager

Resolution
One of the reason it’s that the service “telephonie” is not running. Please make sure that this service in running in automatic as follow :

Telephonie Service

Product line
PLC USB Driver, M340, M580

Environment
Windows

Schneider Electric Philippines

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