How to Discover and Add Modbus Serial and Modbus TCP Devices to EcoStruxure™ Panel Server Using EcoStruxure™ Power Commission
Troubleshooting and Common Errors
1. No Devices Discovered During Scan
- Verify that the EcoStruxure™ Panel Server is powered ON and reachable on the network.
- Confirm the correct IP address is entered in EcoStruxure™ Power Commission.
- Ensure the PC running EPC is on the same subnet as the panel server.
2. Modbus Devices Not Listed After Panel Server Connection
- Check that Modbus serial devices are correctly wired to the panel server.
- Validate the configured Modbus addresses and ensure there are no address conflicts.
- Confirm that the Modbus communication parameters (baud rate, parity, stop bits) match the device configuration.
3. Manual Discovery Fails to Find Devices
- Ensure the correct Modbus address range is entered during manual discovery.
- Verify that the devices are supported by EcoStruxure™ Power Commission.
- Check that Modbus TCP devices are enabled for IP discovery on the network.
4. Devices Appear Offline After Addition
- Verify network stability and Ethernet cabling.
- Confirm the panel server firmware and EPC version compatibility.
- Restart the Panel Server and re‑establish the connection from EPC if required
Released for: Schneider Electric Philippines
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