Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Cannot open Control Expert after installing and it returns an Srcsdk.dll related error.

The reasons why Control Expert  cannot be opened and returns an Srcsdk.dll related error is due to some of the ISS Setup Prerequisites sub components not getting successfully installed.

The ucmerr.log file found in folder named 'C:\ProgramData\Schneider Electric\Control Expert 15.3' could show an error similar to :
ucm

The sub components are located in the folder named '...:\ISSetupPrerequisites'.

The issue can be resolved by performing the following steps:

  • Run a registry cleaner
  • Reboot.
  • Open\mount the Control Expert installation iso file.
  • Reinstall all of the sub components found in the folder named '....:\ISSetupPrerequisites'.
  • Reboot.
  • Retest.

preq

Schneider Electric Philippines

Attachment(s)
RegClean.7z [255.84 KB]
Cannot open Control Expert after installing and it returns an Srcsdk.dll related error.

The reasons why Control Expert  cannot be opened and returns an Srcsdk.dll related error is due to some of the ISS Setup Prerequisites sub components not getting successfully installed.

The ucmerr.log file found in folder named 'C:\ProgramData\Schneider Electric\Control Expert 15.3' could show an error similar to :
ucm

 

The sub components are located in the folder named '...:\ISSetupPrerequisites'.
 

The issue can be resolved by performing the following steps:
 

  • Run a registry cleaner
  • Reboot.
  • Open\mount the Control Expert installation iso file.
  • Reinstall all of the sub components found in the folder named '....:\ISSetupPrerequisites'.
  • Reboot.
  • Retest.

 

preq

 

Schneider Electric Philippines

Attachment(s)
RegClean.7z [255.84 KB]
Explore more
Range:
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
Explore more
Range:

Need help?

  • Start here!

    Find answers now. Search for a solution on your own, or connect with one of our experts.

  • Contact Support

    Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales inquiry online and an expert will connect with you.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.