Navigate our full product catalogue or use the product selector tool to easily connect your customers with the right products. Wherever you are on your product search, you can add the product to your cart with just one click.
Use the Price & Availability tool in mySchneider for full visibility of our available products. Easy access to product information and product ordering details all in one place.
mySchneider provides easy access to your delivery details. Check the status of your order, find relevant documents and view the latest details of your delivery.
Utilise our mySchneider Support module to interact with our Customer Care Centre. Submit, track and receive updates on your cases, giving you the answers you need.
This short video will guide you through the process of raising a Stock Cleanse on mySchneider. By using this new tool within mySchneider you will be able to efficiently create your stock cleanse requests with easy reference to your order details. Our Returns and Post Sales Support Team will then be able to verify and process your Stock Cleanse Request much more quickly and efficiently.
Creating an Order Entry Claim in mySchneider
This short video will guide you through the process of raising an Order Entry Claim on mySchneider. Using this tool, you can log claims for all order query types including incorrect pricing, incorrect surcharges, order modification errors, incorrect product advice given, etc. You will be able to quickly log your claims in mySchneider so that our Returns and Post Sales Support Team can action them more efficiently, providing you with a faster response and resolution.
Creating a Logistics Claim in mySE
This short video will guide you through the process of raising a Logistics Claim on mySE. Using this tool, you can log claims for all logistics query types, including items damaged on delivery, missing boxes, delivered to an incorrect address, products not labelled or labelled incorrectly, short picks, over picks and incorrect picks. By using this new tool within mySE you will be able to quickly log your claims so that our Returns and Post Sales Support Team can action them more efficiently, providing you with a faster response and resolution.
My Claims - Viewing Claim Status in mySE
This short video will show you how to track the process and outcome of your claim or return request in mySE. You will have full visibility of claims at header and line level, as well as details including values, handling charges, who created the claim, the claim reason, and many other details.
Try mySchneider today – order management at your fingertips!
