Queensland Rail: Customer Story Key Outcomes
Reduced delays on Queensland Rail's busy inner-city network
Increased network reliability for the 2018 Commonwealth Games and 1.5 million extra visitors
Smooth implementation of the solution, minimizing interruptions to commuters
The Challenge
- Reduce the number of power incidents which caused delays on Queensland Rail’s busy inner-city network in Brisbane
- Build a more reliable system to help cope with 1.5 million extra visitors to the 2018 Commonwealth Games
- Install a new substation at Brisbane’s Fortitude Valley station, in a space allowing for just a 24-square foot (7.3 m2) container
- Carry out the work with minimal disruption to passengers
The Solution
Reliability with EcoStruxure Power
Edge Control: AVEVA Plant SCADA
Connected Products: GHA Rail, Compact NSX
- A new substation using a range of solutions based on EcoStruxure Power
- These included the GHA Rail gas-insulated switchgear, MiCOM protection relays, Compact NSX circuit breakers, a compact LV Spacial SF enclosure, and AVEVA Plant SCADA monitoring and control software
The Results
- Minimized on-site work during the upgrade, avoiding as many interruptions to commuters as possible
- Reduction in the number of incidents which impact the entire inner-city network, resulting in fewer delays to commuter services
- Overcame the challenge of ensuring power reliability for 1.5 million extra passengers during the Commonwealth Games

“We have increased patronage on the trains and we need more trains and more power to cope with the demand.”
Paul Rourke, Project Manager, Queensland Rail
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