You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Gutor does not work for username and password on the NMC.
Product line:
Gutor with AP96XX NMC
Environment:
All models, all serial numbers
Cause:
An update to the NMC firmware mixed APC and Gutor username and passwords.
Resolution:
Use apc for username and gutor for password
Gutor does not work for username and password on the NMC.
Product line:
Gutor with AP96XX NMC
Environment:
All models, all serial numbers
Cause:
An update to the NMC firmware mixed APC and Gutor username and passwords.
Resolution:
Use apc for username and gutor for password
Released for: Schneider Electric Vietnam




Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.