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Issue:
The AR8132A key will not lock or unlock the NetShelter SX side panels.
Product Line:
NetShelter SX, Colo
Environment:
All versions and serial ranges.
Cause:
The side panel uses a #333 key, but the AR8132A uses a #222 key.
Resolution:
The lock cylinders on the NetShelter SX side panels can be changed to match the key of the AR8132A.
To do so, please see FAQ FA158606: https://www.apc.com/us/en/faqs/FA158606/ This document will help you understand the different lock options available, and how to source them.
The AR8132A key will not lock or unlock the NetShelter SX side panels.
Product Line:
NetShelter SX, Colo
Environment:
All versions and serial ranges.
Cause:
The side panel uses a #333 key, but the AR8132A uses a #222 key.
Resolution:
The lock cylinders on the NetShelter SX side panels can be changed to match the key of the AR8132A.
To do so, please see FAQ FA158606: https://www.apc.com/us/en/faqs/FA158606/ This document will help you understand the different lock options available, and how to source them.
Released for: Schneider Electric Vietnam


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