Audrey Hazak: The future of customer experience with AI
10 Mar 2025 • 21:40
How is AI enhancing customer experiences and what’s next in this field? In this episode of the AI at Scale Podcast, Audrey Hazak, the SVP of Digital Customer Relationship at Schneider Electric, unveils how her teams are applying AI to drive digital transformation and what she thinks is the next frontier of digital customer experience.
The Schneider Electric AI at Scale podcast invites all AI practitioners and AI experts to share their experiences, challenges, and AI success stories. Conversations maintained during the show provide answers to questions such as: How do I implement AI successfully and sustainably? How do I make a real impact with AI? The AI at Scale podcast features real AI solutions and innovations – all of them ready for businesses to harness and offers a sneak peek into the future.
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