What does the “Application Not Selected” message mean on a SEPAM relay and how can it be resolved?

Issue:
Explanation of the “Application Not Selected” message on a SEPAM relay and the recommended action when the relay application is missing or corrupted.

Product family:
SEPAM relays

Resolution:

The “Application Not Selected” message indicates that the relay application is missing or corrupted.

For this type of application-related issue, the application cannot be restored or repaired on-site.

Recommended Action:
Please contact your local Schneider Electric Customer Care Center or the nearest Adaptation Center for assistance in restoring the correct application and resolving the issue.

Local customer care support's contact can find in the below SE link:
https://www.se.com/eg/en/work/support/customer-care/contact-schneider-electric.jsp

Released for: Schneider Electric South Africa