Issue:
When trying to configure the COM4 port from the from panel of the meter, "Not Available" is displayed when selecting the COM4 port.
Product Line:
ION 8600
ION 8650
Environment:
ION 86xx Front Panel
Cause:
The ION 8600 and 8650 Feature Set C meters do not support the COM4 port. The port physically exists and can be seen in the front panel menu, but it is deactivated in the firmware.
Resolution:
Use COM1 instead of COM4. If both RS485 ports are needed, the meter will need to be replaced with either an ION 86xx A or B meter.
When trying to configure the COM4 port from the from panel of the meter, "Not Available" is displayed when selecting the COM4 port.
Product Line:
ION 8600
ION 8650
Environment:
ION 86xx Front Panel
Cause:
The ION 8600 and 8650 Feature Set C meters do not support the COM4 port. The port physically exists and can be seen in the front panel menu, but it is deactivated in the firmware.
Resolution:
Use COM1 instead of COM4. If both RS485 ports are needed, the meter will need to be replaced with either an ION 86xx A or B meter.
Released for: Schneider Electric Australia
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
