How can we help you today?

What are the basic troubleshooting steps for the  Back UPS Pro Gaming UPS (BGM1500,BGM1500B,BGM2200B-GR/MSX,BGM2200-GR/MSX)

Issue:
What are the basic troubleshooting steps for the  Back UPS Pro Gaming UPS (BGM1500,BGM1500B,BGM2200B-GR/MSX,BGM2200-GR/MSX)

Product Line:
Back UPS Pro Gaming UPS


Environment:
BGM1500,BGM1500B,BGM2200B-MSX - All Serial Numbers

Cause:

During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
This document will assist you with basic troubleshooting steps.

Resolution/ Steps:

T1.JPG
T2.JPG
T3.JPG
T4.JPG


Error 1.JPG
error 2.JPG

Should you encounter any issues or need further assistance, please contact our customer care center at https://www.apc.com/us/en/support/

Schneider Electric Australia

Explore more
Product:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Product:
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Office Locations
  • Where to buy
  • Phone: 13 73 28 (13 SEAU)
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms and Conditions of Sale
  • Change your cookie settings