Dear SpaceLogic C-Bus Community,

We want to notify you about a critical security update for the Wiser 2 app. This update will affect users as the app will no longer support the unsecured Remote Connection feature, which allows connection to the mobile app from outside the home.

Users of the Wiser 2 app will receive a push notification about this update in early January 2024, and the new app with the security update will be available for download in February 2024.

This update impacts Wiser 1, Wiser 1.5, Wiser MK II, and SpaceLogic C-Bus Home Controller users, with actions varying depending on the controller installed in the system.

The push notification that will be sent to Wiser 2 app users in early January, will guide them to a non-indexable web page for details based on the controller they have in their installations. Please refer to the following link for more information:

https://www.clipsal.com/wiser-customer-support/wiser-c-bus-security-update

We kindly request that you disseminate this information to your customer support teams.

Thank you,