Description
When opening the Settings page in the Modicon Communication Server, the following message may appear:
“Could not read Configuration. Please restart the 'ModiconCommunicationServer Configuration Server' and 'Modicon Communication Server UI Service' from Services.”
Product Line
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MCS
- Modicon Communication Server
- EcoStruxure Process Expert for Aveva System Platform
- OCMC
Environment
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Windows Server
Cause
This issue can occur when Internet Explorer Enhanced Security Configuration (IE ESC) prevents the console from loading the configuration interface properly.
Resolution
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Open Server Manager on the affected machine.
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Navigate to Local Server and locate IE Enhanced Security Configuration.
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Set IE ESC to Off for administrators and users.
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Restart the computer.
After the restart, the OCMC Settings page should open normally.
Released for: Schneider Electric Australia
