Issue
Unable to power cycle the meter physically.
Product Line
CM3000/4000
PM800 series
Environment
PM800 Series and CM3000/4000 Series
Modbus Tester or other Register Writing Applications
Causes
Sometimes local access to where the meters are installed isn't possible or access to the wiring of the meter is blocked.
Resolution
Can remotely perform a soft reset of these devices by writing a specific register value to the setup register.
Will require an application or tool like Modbus Tester or some other software that allows the user to write to the registers of the devices.
- Write 9020 to register 8000 to put the device in setup mode.
- Write 1110 to register 8000. This will reset the meter.
