Issue:
PowerChute Agnet disconnecting the 940-0128D Cable Causes Low Battery Event
Product Line:
PowerChute Serial Shutdown
PowerChute Business Edition
940-0128D cable
Smart-UPS
Environment:
All supported OS
Cause:
When the 940-0128D cable is disconnected from the UPS, it mistakenly triggers a Low Battery event in the PowerChute software.
Solution:
Stop PowerChute before disconnecting the cable.
