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Can the error 'General Protection Fault @ UIK.dll' when opening a Concept project be corrected?

Issue:

Can the error 'General Protection Fault @ UIK.dll' when opening a Concept project be corrected?

Product Line:

Concept

Resolution:

Delete the project's .DSK file and reopen the project.

DSK /Desktop file
The .dsk file contains the graphical information about the session (e.g. information
about opened sections and the position of the windows). This file is created when
the project is saved.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Belgium

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