Where to change the communication port for Vijeo Design'Air to access from a Wide Area Network (WAN) using the router port forwarding?

Issue:
Where to change the communication port for Vijeo Design'Air to access from a Wide Area Network (WAN) using the router port forwarding?

Product Line:
Vijeo Design'Air, WAN, Vijeo Designer

Resolution:
With Vijeo Designer v6.2 SP6 or higher, the port number for Vijeo Design'Air can be configured to any number but by default it is 6002.  Please set up the router port forwarding according to the port number configured in Vijeo Designer for the internal port and external port could be any value.  The port number on the Vijeo Design'Air app is under device settings and that has to match the value in the router's port forwarding external port.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Gepubliceerd voor: Schneider Electric Belgium