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Populaire vragen (FAQ's) zoeken
Couldn't determine unit type based on ModelNum" when using EM4800 configuration tool
Issue
When connection to EM4xxx meters using the EM4800 configuration tool, an error message pops up:
"Couldn't determine unit type based on ModelNum xxxxxxxx-xx-xx"


Product Line
EM4xxx series meters

Environment
Meter configuration

Resolution
Un-install the current version of EM4800 Configuration Tool that you have installed and re-install the latest version of the tool.
Latest version of the tool from the following link:
​This config tool supports the new Demand feature released with meter firmware revision 1.46
* IMPORTANT NOTICE: This version is NOT measurement Canada Approved.

Schneider Electric Belgium

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