Power Monitoring Expert 8.2 - It is not possible to download the Calendar Trend Week Report as a pdf or tiff if the time period chosen is 'Last 7 Days'
Issue:
If a Calendar Trend Week Report is run, with 'Last 7 Days' as the selected time period, and then an attempt is made to download this report as either PDF or Tiff, you will see an error in the browser stating:
Request cannot be processed at this time.
Your request cannot be processed at this time. If the problem persists, contact the Webpage administrator.
Additional Notes:
1. Download to Excel format works correctly.
2. This problem was introduced in PME 8.2. It works fine in PME 8.1. If this problem is encountered, a hot fix can be provided by tech support.
Product Line:
PME 8.2
Resolution:
Contact support team:
Phone: +1-888-797-5442 enter PIN
Email: pmo-psup@schneider-electric.com
A resolution was already addressed for later versions.
Gepubliceerd voor: Schneider Electric Belgium
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